What materials are used in your jewelry?
Our jewelry is crafted using only the finest materials, including 14K and 18K gold (yellow, white, and rose), platinum, ethically sourced diamonds, and a curated selection of precious gemstones such as rubies, sapphires, emeralds, and pearls.
Are customization options available for your jewelry?
We provide customized services to create unique pieces that match your style and preferences. Contact us at
[email protected] for more information on how to transform your vision into reality.
How are your pieces crafted?
Our skilled team of artisans in New York City handcrafts each piece with meticulous attention to detail. We combine traditional jewelry-making techniques with modern technology to ensure the highest quality.
Are your jewels ethically sourced?
Absolutely. We are committed to ethical sourcing, ensuring all materials are obtained responsibly and sustainably.
How do I place an order?
You can order directly on our website by selecting your desired items and following the checkout process.
What are your shipping options?
We offer standard and expedited shipping options. All orders within the United States are shipped for free, but currently, we do not offer international shipping.
How long will it take to receive my order?
Orders are usually processed within 7–10 business days. However, certain items, particularly those made to order or currently out of stock, may require additional time. We will ensure you are updated on any possible delays.
What payment methods do you accept?
We provide a range of payment options, including all major credit cards, PayPal, and Apple Pay, to guarantee a seamless and secure checkout experience.
What is your return policy?
Items in original, unused condition should be returned within 10 days of delivery, with all tags still attached. Please note that final sales and customized items are not eligible for return.
How do I return an item?
To initiate a return, please contact our customer service team via our contact page. We will provide you with a return shipping label and instructions.
Can I exchange an item instead of returning it?
Yes, exchanges are allowed if the items meet the return conditions. Please contact our customer service team to arrange an exchange.
Do you offer a warranty on your jewelry?
We provide a one-year warranty that covers manufacturing defects. This warranty includes complimentary resizing, stone tightening, and repairs for eligible items. Please be aware that this warranty excludes coverage for typical wear and tear and any modifications made by third parties.