Frequently Asked Questions

What materials are used in your jewelry?

Our jewelry is crafted using only the finest materials, including 14K and 18K gold (yellow, white, and rose), platinum, ethically sourced diamonds, and a curated selection of precious gemstones such as rubies, sapphires, emeralds, and pearls.

Are customization options available?

We provide customized services to create unique pieces that match your style and preferences. Contact us at [email protected] for more information.

How are your pieces crafted?

Our skilled team of artisans in New York City handcrafts each piece with meticulous attention to detail, combining traditional jewelry-making techniques with modern technology.

Are your jewels ethically sourced?

Absolutely. We are committed to ethical sourcing, ensuring all materials are obtained responsibly and sustainably.

What are your shipping options?

We offer standard and expedited shipping. All orders within the United States ship for free. Currently, we do not offer international shipping.

How long will it take to receive my order?

Orders are usually processed within 7–10 business days. Made-to-order or out-of-stock items may require additional time.

What is your return policy?

Items in original, unused condition should be returned within 10 days of delivery with all tags attached. Final sale and customized items are not eligible for return.

Do you offer a warranty?

We provide a one-year warranty covering manufacturing defects, including complimentary resizing, stone tightening, and repairs for eligible items.